Policies & Procedures

Meadowside nursery operate a number of policies and procedures which are guiding principles upon which our operations are developed for a smooth and effective setting. Important once are highlighted below, others can be supplied on request.

Child Protection

At Meadowside we support the children within our care, protect them from maltreatment and have robust procedures in place to prevent the impairment of children’s health and development. We work with children, parents, external agencies and the community to ensure the welfare and safety of children and to give them the very best start in life. Click for more on Child Protection.


Meadowside nursery care for children between the ages of birth  At Meadowside we care for children between the ages of 3 months and 11 years. The numbers & ages of children admitted to the nursery comply with legal space requirements as set out in the Early Years Foundation Stage (EYFS). Our priority for admission include but not limited to:

  • Availability of places, taking into account the staff: child ratios, the age of the child and any registration requirements
  • Children whose siblings are already with us
  • How long the child had been on waiting list
  • The nursery’s ability to provide the facilities necessary for the welfare of the child

Read more

Complaints and Compliments

We have a formal procedure for dealing with complaints where we are not able to resolve a concern. If you are not happy with the outcome or how we have dealt with your complaint, you may contact OfSTED. Where any concern or complaint relates to child protection, we follow our Safeguarding/Child Protection Policy.

We welcome any suggestions from parents on how we can improve our services, and will give prompt and serious attention to any concerns that parents may have. Click here for more.

Whistle blowing

The Public Interest Disclosure Act 1998, commonly referred to as the ‘Whistle-blowing Act’, amended the Employment Rights Act 1996 to provide protection for employees who raise legitimate concerns about specified matters. These are called ‘qualifying disclosures’. Read more

Inclusion & Equality

Meadowside Nursery is committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. We take great care to treat each individual as a person in their own right, with equal rights and responsibilities to any other individual, whether they are an adult or a child. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within our nursery. Read more

Parent as Partners

Our parents and staff work together in a close partnership in order for children to receive the quality of care and early learning to meet their individual needs. We welcome parents as partners and support a two-way sharing of information that helps establish trust and understanding. We are committed to supporting parents in an open and sensitive manner to be an integral part of the care and early learning team within the nursery. Click here for more

Behaviour management

We aim manage children’s behaviour in an effective way that is appropriate for their needs and stage of development.  We aim to teach children to behave in socially acceptable ways and to understand the needs and rights of others. The principles guiding management of behaviour exist within the programme for supporting personal, social and emotional development. For details of our methods and strategies for dealing with behaviour, please click here.


Children may use certain behaviours such as biting as part of their development. Biting is a common behaviour that some young children go through and can be triggered when they do not yet have the words to communicate their anger, frustration or need. At Meadowside we follow a positive behaviour policy to promote positive behaviour at all times. Please read the biting policy in conjunction with behaviour management for full details.

Our Procedures are as follows:

The nursery uses the following strategies to prevent biting: sensory activities, biting rings, adequate resources and staff who recognise when children need more stimulation or quiet times.

  • However, in the event of a child being bitten we use the following procedures. The most relevant staff member(s) will:
  • Comfort any child who has been bitten and check for any visual injury.
  • Administer any first aid where necessary.
  • Complete an accident form and inform the parents via telephone if deemed appropriate.
  • Continue to observe the bitten area for signs of infection.

For confidentiality purposes and possible conflict we do not disclose the name of the child who has caused the bite to the parents. Read more

Health & Safety

At Meadowside we provide and maintain safe and healthy working conditions, equipment and systems of work for all our employees and a safe early learning environment in which children learn and are cared for. To develop and promote a strong health and safety culture within the nursery for the benefit of all staff, children and parents we provide information, training and supervision. We also accept our responsibility for the health and safety of other people who may be affected by our activities. Read more


At Meadowside we promote the good health of children attending nursery and take necessary steps to prevent the spread of infection (see sickness and illness policy). If a child requires medicine we will obtain information about the child’s needs for this, and will ensure this information is kept up to date.

When dealing with medication of any kind in the nursery, we adhere to strict rules details of which can be found in the policy statement.

Mobile phone and social media

In order to promote the safety and welfare of all children in our care, we require our staff to be responsible and professional in their use of social networking sites in relation to any connection to the nursery, nursery staff, parents or children. 

  • Our staff should be completely attentive during their hours of working to ensure all children in the nursery receive good quality care and education. 
  • We do not allow staff to use personal mobile phones during working hours.
  • We use mobile phones supplied by the nursery to provide a means of contact in certain circumstances, such as outings.

We ask parents, visitors and members of the public to adhere to these rules to safeguard the welfare and well being of children in our care. Click for more